Privacy Policy

 

Effective Date: 2025
Welcome to APPY DAZE LTD (“we,” “us,” or “our”)! This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website (https://appydaze.shop/) or purchase our products. By using our services, you consent to the practices described below.

1. Types of Data We Collect

We collect personal data from you directly, through automated tools, or third parties:
  • Personal Information:
    • Name, email address, shipping/billing address, phone number, and payment details (for orders and account creation).
    • Age verification data (e.g., date of birth) for age-restricted products (if applicable).
  • Order Data: Product preferences, purchase history, and delivery instructions.
  • Usage Data:
    • Website activity (e.g., pages visited, search terms, click behavior).
    • Technical data: IP address, device type, browser information, and cookies/tracking technologies to analyze traffic and improve user experience.
  • Communication Data: Enquiries, feedback, or reviews provided via contact forms, live chat, or email.
  • Third-Party Data: Information from social media platforms if you use social logins (e.g., Facebook, Google) or share content from our site.

2. How We Use Your Data

We use your data for the following legitimate purposes:
  • Order Fulfillment: Processing purchases, managing deliveries, and handling returns/refunds.
  • Customer Communication: Sending order confirmations, shipping updates, and response to inquiries.
  • Marketing & Personalization:
    • Sending promotional emails/newsletters about products, discounts, or events (you may opt out at any time).
    • Tailoring product recommendations based on your browsing and purchase history (with your consent where required).
  • Website Operations: Maintaining site functionality, analyzing trends, and troubleshooting technical issues.
  • Compliance: Ensuring age verification for restricted items, complying with tax laws, and responding to legal requests (e.g., subpoenas).

3. Data Sharing with Third Parties

We share your data with trusted third parties only as necessary to provide our services:
  • Payment Providers (e.g., Stripe, PayPal): To process secure payments. Your payment data is never stored on our servers.
  • Logistics Partners (e.g., DHL, Royal Mail): To fulfill orders and provide shipping updates (your address and order details are shared for delivery).
  • Marketing & Analytics Tools (e.g., Google Analytics, Mailchimp): To analyze site performance and send promotional content. These partners are contractually bound to protect your data.
  • Legal/Regulatory Entities: When required by law (e.g., to comply with court orders or data protection audits).
  • Social Media Platforms: If you engage with social sharing features, your actions may be visible to these platforms (e.g., Facebook, Instagram).
We do not sell or rent your personal data to third parties for independent marketing purposes without your explicit consent.

4. User Rights Under Data Laws

Under regulations like the GDPR and CCPA, you have the following rights:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate data in your account.
  • Deletion: Request deletion of your data, except where retention is required by law (e.g., tax records) or to fulfill order obligations.
  • Restriction of Processing: Ask us to pause processing your data if you contest its accuracy or legality.
  • Data Portability: Receive a copy of your data in a structured format and request transfer to another provider.
  • Opt-Out of Marketing: Withdraw consent for promotional emails via the “Unsubscribe” link in our messages or by contacting us.
  • Object to Processing: Challenge processing based on our legitimate interests (e.g., analytics) if you have a compelling reason.
To exercise these rights, contact us at Robert5AndrewHolland@outlook.com or via the address below. 

5. Data Security & Retention

Security Measures:
  • Encryption: Sensitive data (e.g., payment info, addresses) is encrypted during transmission using SSL/TLS protocols.
  • Access Controls: Only authorized staff and partners have access to personal data, with strict confidentiality agreements.
  • Regular Audits: We periodically review security practices to protect against unauthorized access or data breaches.
Retention Periods:
  • Order Data: Stored for up to 7 years for tax and warranty purposes.
  • Marketing Data: Retained until you opt out or request deletion.
  • Usage Data: Anonymized after 12 months for analytics purposes.

6. Children’s Privacy

Our services are not intended for children under 16 years old (or the minimum age under your local law). We do not knowingly collect data from minors. If we discover a child’s data, we will delete it immediately.

7. International Data Transfers

Data may be processed in countries outside your region (e.g., where our payment providers or cloud servers are based). For transfers to non-EU/EEA countries, we ensure compliance with laws like GDPR (e.g., using Standard Contractual Clauses).

8. Changes to This Policy

We may update this policy periodically. Revisions will be posted on our website with a new “Effective Date.” Your continued use of our site after changes indicates acceptance of the updated terms.

Contact Us

For privacy-related questions or requests, reach out to:
  • Email: Robert5AndrewHolland@outlook.com
  • Address: 4 London Street Bath BA1 5BU GB
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